The rapid development of technology and putting informations in the center of today's modern society are the main drivers of change in the business world. In the early periods of digitization, computers could only be used by government institutions, but the potential was recognized very quickly, and in the following years all entities in society began to enjoy the advantages of digitization. Information and communication technologies collect, process, distribute and store huge amounts of data, which definitely increases the efficiency and effectiveness of business operations of organizations, as well as personal use. Like other areas of entrepreneurship, the use of computers and ICT has also reached the financial sector with an emphasis on banks. The digital revolution in banking went gradually over the years until the need for sudden changes after the financial crises and the increased demands of users of banking services. ATMs, POS terminals and checks are still an important part of banking activities, but they are increasingly falling into the background due to technological innovations in banking that include mobile banking, digital bank accounts where users do the transactions themselves, pay bills and manage their accounts without having to go to a branch. The new business model is intensively focused on electronic banking, improving the user experience, ease of use, reducing operating costs, providing a wide range of services and products for users and focusing on innovation and making the most of technological achievements. Virtual banks have become a reality on the market like other areas of the business world.